FAQ

  How Do I Place An Order?

Search through the store and find an item you want to purchase. After clicking on the item, you will be taken to a page that features that product. If the product has options like size or color, choose the option(s) you'd like. Once selected, click the "add to cart" button. This will add the merchandise to your cart.

Continue this process until you are satisfied with your selections. Click the "cart" button that is found at the top right hand corner of every page. Here you will be able to check out and enter your payment information and shipping info. 



Payment and Shipping

PayPal is our chosen method for payments.  This provides security for both the customer and us.  If you prefer other methods please email us and let us know.  We are always looking for feedback and with enough demand we can add alternatives.

Shipping is done through USPS.  Most items will have a tracking number that will be updated immediately after shipping. Please make sure that the address you enter when checking out is the address you wish to receive the products at. 


Secure Ordering & Payment Options

We utilize PayPal as our payment service so that you can rest assured that your information is safe and unavailable to anyone but yourself.  If for some reason you did not receive a product you paid for, you can file a complaint with PayPal and receive a full refund.  This takes all the worry out of purchasing something online! 



Returns & Refunds

Contact us if you have an issue or concern with your purchased items. If you feel the product was damaged during the shipping process, please let us know and we will be sure to make things right! Refunds/returns are only offered for damaged merchandise.


Thank you for shopping with us! 

© 2017 by Pure Product Clothing.

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